Cookie Policy

Welcome to Royal Exchange Flowers!

Royal Exchange Flowers is owned and operated by The Flower Shops Network Ltd.

This cookie policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:

(Hereinafter referred to as “Flower Shops Network”).

The information collected through cookies will be under responsibility and in charge of:

  • The Flower Shops Network LTD
  • Email: contact@flowershopsnetwork.co.uk

This cookie policy should be read together with our privacy policy and our terms and conditions.

By using the website, you accept the use of cookies by Flower Shops Network, in the terms contained in this policy.

 

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognise your device and remember if you have been to the website before. Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently. Cookies are used to measure which parts of the website users visit and to personalise their experience. Cookies also provide information that helps us monitor and improve the performance of the website.

 

2. REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of the website.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent the website from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.

We provide the links for the management and blocking of cookies depending on the browser you use:

In cases where you access the website through an iOS or Android mobile device please follow the instructions below to delete or block cookies on your device:

 

3. FIRST-PARTY COOKIES

We use cookies to enhance the performance of our website and personalise your online experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyse website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.

 

4. THIRD-PARTY COOKIES

Third-party cookies may come from partners or third-party companies that provide functional web services or tools for our website and the optimal functioning and operation of our services. We use third party cookies responsibly and for the sole purpose of providing optimal functioning of the platform and services. You may opt out of these cookies by following the cookie removal information contained in this document or the technical information of the browser from which you access our website and services.

 

5. SOCIAL COOKIES

These cookies allow you to interact with social networks through certain actions such as the "Like" button. They also allow you to interact with the contents of each social network and share website content on social networks. The way these cookies are used and the information collected is governed by the privacy policy of each social network.

 

6. COOKIES WE USE

We use the following cookies on our website:

Cookie Domain Type  Description Duration
MUID .bing.com Advertisement Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days
MUID .clarity.ms Advertisement Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days
ANONCHK .c.clarity.ms Advertisement The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalisation as well. 10 minutes
_ga_8F4BEDXWDH .flowershopsnetwork.co.uk Analytics This cookie is installed by Google Analytics. 2 years
_ga .flowershopsnetwork.co.uk Analytics The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 2 years
_gid .flowershopsnetwork.co.uk Analytics Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 day
_gat_gtag_UA_207646739_1 .flowershopsnetwork.co.uk Analytics Set by Google to distinguish users. 1 minute
_hjFirstSeen .flowershopsnetwork.co.uk Analytics Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. 30 minutes
_hjIncludedInSessionSample .flowershopsnetwork.co.uk Analytics Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. 2 minutes
_hjIncludedInPageviewSample .flowershopsnetwork.co.uk Analytics Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. 2 minutes
_hjAbsoluteSessionInProgress .flowershopsnetwork.co.uk Analytics Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 minutes
_hjSessionUser_2610061 .flowershopsnetwork.co.uk Other No description 1 year
_hjSession_2610061 .flowershopsnetwork.co.uk Other No description 30 minutes
CLID www.clarity.ms Other No description 1 year
_clck .flowershopsnetwork.co.uk Other No description 1 year
SM .c.clarity.ms Other No description available. session
_clsk _clsk Other No description 1 day
newsletter .flowershopsnetwork.co.uk Other No description available. never
cart .flowershopsnetwork.co.uk Other

This cookie is used in connection with the shopping cart.

never
checkout .flowershopsnetwork.co.uk Other No description available. never
_uetsid .flowershopsnetwork.co.uk Performance Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 day
_uetvid .flowershopsnetwork.co.uk Performance Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 year 24 days
SRM_B .c.bing.com Performance Used by Microsoft Advertising as a unique ID for visitors.

1 year 24 days


7. PURPOSES OF OUR COOKIES

Our cookies are used for the following purposes:

Strictly Necessary: These cookies are essential for the website to perform its basic functions.

Security: We use these cookies to help identify and prevent potential security risks.

Advertisement: These cookies are used to display relevant advertisements to visitors to the website as well as to understand and report on the effectiveness of advertisements served on our website or our social networks. These cookies track details such as the number of unique visitors, the number of times certain advertisements have been shown and the number of clicks the advertisements have received. They are also used to show you ads based on products you have viewed on our website or other websites. These cookies are set by the website and trusted third party networks and are generally persistent in nature.

Analytics and Performance: Performance cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website functions and to understand how users interact with them.

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyse certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

 

8. CONTACT US

If you have questions or concerns about this cookie policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

The Flower Shops Network LTD - Flower Shops Network. 

Email: contact@flowershopsnetwork.co.uk